Pay only what you use

Get access to advanced automated call monitoring for $15 per active agent per month plus usage-based transcription so you can stay on top of your contact centre's quality management and compliance needs.

 

Price shown in AUD excluding GST

 

What's included in Agent Cogo

Scorecard builder

Easily build fully customisable agent scorecards.

Unlimited scorecards

Tailor scorecards for different types of customer interactions.

Scorecard processing

Increase coverage by scoring more customer interactions.

Annotated transcripts

Enable complete transparency and ownership of call data.

Analytics dashboard

Review agent and team scorecards and jump to call segments.

Scorecard results export

Integrate with your existing CRM, contact centre or BI platforms.