Agent Cogo is the AI-powered Quality Assurance Analyst of your contact centre
Agent Cogo understands natural language and evaluates calls pronto, at scale, and reliably - every time!
Agent Cogo's automated call monitoring
Enables coaching with greater consistency and transparency
Lowers compliance risk with higher call coverage and reduced time to audit
Frees up the front line to have greater impact on customer experience and business results
Not a data scientist? Not a problem! Agent Cogo is pre-trained with the latest language models for your industry.